Legal information

Terms of Service

This document describes the terms and conditions applicable to the use of the services provided by Tesona LLP on http://knitinspire.com (the "Company", "we" or "our").  This Terms of Use Agreement (hereinafter the "Agreement") provides the general terms and conditions applicable to the use of the website by you (the "Client", "user", "you" or "your"). By clicking the "Register" button, you agree that this Agreement is a legally binding  document between you and the Company, which describes your responsibilities in connection with your use of the services and, inter alia, limits the liability of the Company. Before sending the registration form and / or using any services, please carefully read all the terms and conditions of this Agreement.  By accessing to or using any services, you also agree to receive any updates to our Privacy Policy. If you use our website or obtain our services, you agree that we may use and share your personal information in accordance with the terms of our Privacy Policy. If you do not agree with any part of this Agreement, you may not obtain access to or use the services. Please note that persons who, according to the existing legislation, cannot enter into legally binding contracts, do not have the right to access the website and cannot use the services provided by the website.

P.1 Terminology

Account – a set of data describing the user's personal data is created when a client registers on the website. This section is managed by the client.

Client – a natural person (persons) who accepts the conditions and uses the services.

Service – a website located on the Internet at: http://knitinspire.com

Services – availability of extended functionalities of the Service for a specified period of time, in accordance with the payment terms and the terms and conditions of this Agreement

User – a natural person using the Service on his or her own behalf.

Registration data – data used by the Client to have access to the services.

Your information - any information or materials that you provide to us in the process of registering or using any Services by you, or in communication with us by e-mail.

Intellectual property – all intellectual property and related rights, such as copyrights, trademarks, patent rights, design rights, database rights, as well as domain names and know-how rights.

Company - Tesona LLP s.r.o. (Ltd.), a company based in Bratislava, registered in the Commercial Register of the Slovak Republic under number 118791/B.

Content – all the information that is present on the website: software, texts, images, audio, video and other file extensions.

P.2  Your Account (Accounts).

It  is your responsibility to hold in confidence your Accounts registered with us and any passwords that you use to access and use the Services. If you are a registered User of the Website, you agree to promptly update the registration data of your Account in order to keep the data up to date, complete and accurate. You are responsible for all types of use of your Account. If you believe that your Account and / or password (passwords) have been misused or violated in any way, please contact us at support@knitinspire.com.

P.3 Term and Termination of the Agreement

The term of this Agreement commences on the date when a User Account is created with an email address. Any Party may terminate the Agreement without giving any reason whatsoever. Upon termination of the Agreement, under no circumstances shall Tesona LLP be obliged to return the funds or compensate the other Party for any damage after the termination of the Agreement.

P.4  Rules for Using the Services

As a precondition of use, you are obliged not to use the Services for any purposes prohibited by this Agreement. You are responsible for all your activities when using the Services and for the activities of any sub-user who uses your access code or Account. You agree that we have no relation to the information and actions that you make available or perform through the Service.

Any disputes between users or with third parties shall be settled between them, and we are not a party to such disputes.

You agree that the Website includes the functionalities and features found on the Website at the time of its use ("as is").  The Company does not guarantee that the Website will be available at any time without any interruptions and / or failures, or that the Website will be presented completely and / or without faults. Malfunctions of the Website may occur (although not only) as a result of malfunctions on the Internet and / or telephone connections or technical failures / defects.

You, as a User, are fully responsible for the information you enter on the Website. We are not responsible for the information that is processed through the Services of the Website. You shall be fully responsible for any information you enter on the Website that is incorrect and / or illegal. The Company accepts no responsibility in relation to the exchange of information or messages received as a result of using the Website. You are obliged to indemnify and hold the Company harmless for any third-party claims that the information and / or messages generated by you through the Services of the Website are illegal and / or that illegal information is displayed through the Services of the Website.

By using the Services, you as a User guarantee that:

• You will not use the Service in a manner that violates the rights of third parties, the law and / or this Agreement;

• You are obliged to refrain from using any viruses, Trojan horses, worms, bots, or other malware that may harm the Service or make the Service unavailable or use methods to circumvent the Website’s technical protective measures;

• You are obliged not to commit acts that may hamper the functioning of the Service;

• You shall not use applications that control, manipulate and / or copy the Services or parts thereof;

• The information provided by you:

- Shall not adversely affect the honour and / or good name and / or reputation of the Company, its affiliates and / or directors;

- Shall not be of a racist, pornographic or erotic nature;

- Shall not a violate any laws or regulations or this Agreement;

- Shall not violate any third-party rights, including, but not limited to, intellectual property rights and the right to privacy or shall not be otherwise illegal against third parties.

You agree that the Company has the right (but not the obligation) to control any form of user activity related to the Website and the Services. We may investigate any identified violation of our agreements and policies related to the Website, as well as any complaints from the users or other third parties with respect to the same. We may take any action that we deem necessary in connection with such an investigation (including issuing warnings, suspending or terminating the provision of Services, denying access to the Website and / or deleting any materials posted to the Website).

If the Company considers that the User poses a threat to the business, image and reputation of the Company and / or the functioning of the server (servers) or third parties, including due to the excessive storage or transmission of information that may result in performance issues, the Company reserves the right to take any measures the Company deems necessary to prevent such risks.

You agree that you can receive e-mails and other e-mail messages from the Company regarding the Service.

The Company assumes that all actions performed through a User Account are performed by the User or by another person on behalf of the User.

The User is obliged to report any damage to the content and may never directly or indirectly contribute to the damage to the content.  

The User should endeavour to hold his or her registration data in confidence. If the User discloses his or her registration data to third parties, the User shall be held responsible for any consequences arising therefrom. The User is obliged to inform the Company as soon as the User identifies or suspects that the registration data have been passed on to unauthorized persons.  In such cases, the Company reserves the right to take effective measures.

If the User does not observe one or more provisions contained in this Agreement, then the Company has the right to block access to and / or terminate the provision of the Services and withdraw from the Agreement.

P. 5 Prices and Payments

Prices for the Services to be paid can be found on the Website in Section, link.

We use third-party payment systems (hereinafter the "Payments Systems") to invoice you the payment through the Payments System account associated with your Account on the Website. Payment processing may be governed by the provisions, terms and conditions and privacy policies of Payment System operators in addition to this Agreement. We disclaim responsibility for errors on the part of Payments Systems. When you decide to use paid services, you agree to pay for our Services through the Payment Systems at prices quoted in EUR and valid at the moment of the payment, and you allow us to charge a fee from your selected payment provider (your "payment method") through the Payment Systems. You agree that payments shall be made using the selected payment method.

We reserve the right to change our prices. Such changes shall be communicated no later than 1 (one) month before the changes become valid, either in a newsletter or via e-mail from Knitinspire. If the Client does not agree with such a price change, the Client must terminate this Agreement prior to the effective date of the change.

The Client agrees with electronic invoicing for the payment of services. The Client is obliged to pay the invoice no later than 14 days of the date of the issue of the invoice. If the invoice is not paid by the specified deadline, the Company shall have the right to discontinue the provision of Services.

P. 6 Intellectual Property

You acknowledge that the Services contain information, text, software, photographs, graphics and other materials (collectively the "Content") that are protected by copyrights, trademarks, or other intellectual property rights of the Company or its licensors. You agree that all the Content available on the Website is protected by copyright, that the Company has the right to choose, organize and improve such Content.

Provided that you observe the terms and conditions of this Agreement, you are granted a limited, non-exclusive, non-transferable, non-sublicensable and irrevocable license, during the term of this Agreement, for accessing and using the Services, as well as only the rights that fulfil the conditions set out or otherwise directly provided to the Client. You are not allowed to sell the Services or act as a service provider in any other way.

We reserve the right to take technical measures to protect the software of the Website; you may not remove or circumvent such protection.

You have the ownership right to all information entered into the Service by you or on your behalf during the term of this Agreement, for which period we must be granted the user rights to this information for us to comply with the terms and conditions of this Agreement and to operate the Service.  

P.7 External Websites

The Services may contain links to websites owned and operated by third parties ("External Websites"). The present Agreement does not apply to your use of any External Website to which our Website links, and we are not responsible for the availability of any External Websites to which our Website links. Please note that External Websites are governed by the terms of use and privacy policies different from those applicable to our Website. You are solely responsible for assessing whether the terms of use and privacy policies of External Websites are acceptable to you, and if not, you should not use such External Websites or disclose information to them. You shall use or disclose information for such External Websites at your own risk. The Company is not responsible for the availability, content, advertising, products or other materials available through any External Websites. Under no circumstances shall we be liable, directly or indirectly, for any loss or damage that was caused or allegedly caused to you with respect to the use of any content, products or services available on any External Websites. You must contact the administrators of such External Websites if you have any problems regarding such links or content or services provided on such External Websites.

Other websites may only link to our Website through a text link. We must grant permission for any other type of link. To get our permission, please email us at support@knitinspire.com

P.8 Force Majeure

The performance of the Agreement may be suspended without any liability if force majeure events occur due to failures of the telecommunication infrastructure, Internet, a dos attack, national unrest, mobilization, war, traffic congestion, strikes, fire, flood, breach of obligations by other parties, on which the performance of the Agreement depends.

If any force majeure event hinders the performance of obligations for more than 30 (thirty) days, both Parties have the right to terminate the Agreement with immediate effect, without incurring any liability for the compensation of damages.

P.9 Disclaimer

The information on the Website and the Services shall be provided by the Company on an "as is" basis.  The Company makes no representations or warranties, including the implied warranties of merchantability, fitness for a particular purpose, property rights, freedom, the absence of errors of any kind, the absence of viruses, Trojan horses and similar malware (regardless of the source). The Company shall not be responsible for the accuracy or completeness of any information available on the Website or during the provision of the Services by the Company or its licensors or any other sources. The Company makes no guarantees that the use of the Website or the Services will meet your requirements, or that the use of the Website or the Services will be continuous, timely, safe, and error-free. You expressly agree that the risks in relation to the quality and efficiency of the Services, as well in relation to the accuracy or completeness of the information content, are taken solely by you.

No oral advice or written information provided by the Company or its officials creates a guarantee, and the user should not rely on such advice or information.

Under no circumstances shall the Company be held liable for any losses or damage caused by your trust in information obtained through the Website or the Services. You are responsible for assessing the accuracy, completeness or usefulness of any information, opinions, advice or other content available through the Service. To assess the information available on the Website or through the Services, please seek specialist advice from your personal consultants or other professionals.

Neither the Company nor its affiliates shall be held liable for any direct, indirect, incidental, punitive or other damage resulting from the use or inability to use the Website or the Services, even if the Company knew or should have known about the possibility of such damages. You hereby waive any claims against the Company arising from your use of the Website or the purchase of the Services, or any conduct of directors, officers or Company representatives. Your sole and exclusive remedy in case of your dissatisfaction with the Services or any other complaint is the termination of access and termination of use of the Services.

Some jurisdictions limit or prohibit the above stated limitations, and in such jurisdictions the above stated limitations shall apply to the maximum extent permitted by law.

P.10  Miscellaneous Provisions

These conditions are governed by the laws of the Slovak Republic.

Unless otherwise provided by the mandatory rules, all disputes arising from this Agreement shall be settled in the relevant courts of the City of Bratislava.

Should any provision of this Agreement be considered null and void, the provision shall be terminated, and the remaining provisions of this Agreement shall be valid, as if the terminated provision was never part of this Agreement.

The present terms and conditions of the Agreement shall be your personal and may not be assigned by you in any way, except for with our prior written consent. We may assign, transfer or delegate any of our rights and obligations under this Agreement without consent.

P. 11 Contacts

You can contact us at the address:

Tesona LLP, s.r.o. (Ltd.)

Sabinovská 10, 821 02 Bratislava - town section Ružinov

support@knitinspire.com

Data Controller's Information on the Processing of Customer's Personal Data

Pursuant to the provisions of Article 13 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "Regulation") (hereinafter referred to as the "Information")

Tesona LLP, s.r.o. (Ltd.), having its registered office at Sabinovská 10, 821 02 Bratislava - town section Ružinov, Slovak Republic, Reg. No. (IČO): 50 819 569, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insertion no.: 118791/B (hereinafter referred to as the "Company") informs the data subject, the user of the Company's Website under the Website Usage Agreement (hereinafter referred to as the "Customer") of the following information with respect to the processing of personal data in the Company's information systems:

1. Identification and Contact Data of the Company as the Data Controller

The Company's identification data are as follows:

    a) Business name: Tesona LLP, s.r.o.

    b) Seat: Sabinovská 10, 821 02 Bratislava - town section Ružinov, Slovak Republic

    c) Reg. No. (IČO): 50 819 569

    d) Registration: Registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insertion no.: 118791/B

 

The Company's contact data are as follows:

    a) E-mail: support@knitinspire.com

    b) Tel. contact: [TO BE ADDED]

2. Data Protection Officer

The Company has no designated data protection officer, but if you have any questions regarding the protection of personal data, please contact us through the Company's contact data as per Section 1. Information.

 

3. Purpose and Legal Basis for the Processing of Personal Data Obtained Based on Contract with the Customer

The personal data relating to the Company's Customer will be processed for the purposes of:

     a) Performing the Company's Website Usage Agreement concluded with the Customer;

     b) Exercising the Company's rights and performing the obligations resulting to the Company from the relevant generally binding regulations of the Slovak Republic and other generally binding regulations and legal acts;

     c) Company's legitimate interests, in particular to protect its rights, property, business secrets and information normally not available in the market, quality control and direct marketing, in particular:

• Informing the Customer about new services of the Company;

• Sending a newsletter to the Customer,

 

to the extent required by the contract with the Customer and the relevant legal regulations of the Slovak Republic in accordance with the provisions of Article 5 par. 1 c) of the Regulation on a legal basis according to the provisions of Article 6 par. 1 b), c) and f) of the Regulation.

 

4. Purpose and Legal Basis for the Processing of Personal Data Provided/Obtained on the Basis of Consent

The personal data provided on the basis of Customer's consent to the Company will be processed for the purposes of Company's marketing communication with the Customer, in particular:

     a) A Customer's Loyalty Programme, if it is created;

     b) Consumer competitions intended for the Customer, if they are announced

To the extent of the consent given in accordance with the provisions of Article 5 par. 1 c) of the Regulation on a legal basis according to the provisions of Article 6 par. 1 a) of the Regulation.

 

5. Identification of Personal Data Recipient

The recipients of Customer's personal data will be the employees of the Company as well as the intermediaries who provide support services to the Company, in particular in the area of IT support and development of the Company's website, and intermediaries with whom the Company will establish cooperation during the period of processing of Customer's personal data, of which the Customer will be informed separately upon Customer's request.

 

6. Transfer of Personal Data to Third Countries

The Company carries out the transfer of personal data to third countries and plans to carry out such transfer in connection with the services provided by the Company's intermediaries required to ensure the proper functioning and fulfilment of the goals of the website www.knitinspire.com.

 

7. Storage Period of Personal Data

The Customer's personal data as per Section 3. of the Information will be processed for a period which is required as the minimum processing period by the legal regulations of the Slovak Republic, determined in a record of Company's processing activities, of which the Customer will be informed upon Customer's request.

The Customer's personal data as per Section 4. of this Information will be processed for the duration of the purpose of the processing of personal data, i.e. until further written notice (whether complete or partial) made by the Customer with respect to the consent to the processing of personal data.

 

8. Customer's Rights

The Customer of the Company has the right to request access to his or her personal data processed by the Company according to the provisions of Article 15 of the Regulation, the right to rectify the Customer's personal data pursuant to the provisions of Article 16 of the Regulation, the right to erasure of Customer's personal data (‘right to be forgotten’) pursuant to the provisions of Article 17 of the Regulation provided that the conditions specified in the Regulation are fulfilled; the right to restriction of processing of Customer's personal data pursuant to the provisions of Article 18 of the Regulation provided that the conditions specified in the Regulation are fulfilled, the right to object to processing of Customer's personal data pursuant to the provisions of Article 21 of the Regulation, and the right to the portability of Customer's personal data pursuant to the provisions of Article 20 of the Regulation provided that the conditions specified in the Regulation are fulfilled.

The text of the Regulation is available on the Internet at http://eur-lex.europa.eu/legal-content/SK/TXT/?qid=1526391417368&uri=CELEX:32016R0679.

 

9. Customer's Right to Object to the Processing of Personal Data for the Purposes of Direct Marketing

The Customer has the right at any time to object to the processing of his or her personal data for the purpose of direct marketing under Section 3. c ) of the Information through the contact data of the Company specified in Section 1. of the Information.

 

10. Right to Lodge a Complaint pursuant to the Provisions of Article 77 of the Regulation

The Customer has the right to lodge a complaint with a supervisory authority under Article 77 of the Regulation, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement, if the Customer considers that the processing of personal data relating to him or her infringes the provisions of the Regulation.

The supervisory authority to which a complaint may be lodged is for the territory of the Slovak Republic the Office for Personal Data Protection of the Slovak Republic.

 

11. Statutory Requirement/Voluntary Provision of Personal Data

The disclosure of Customer's Personal Information under Section 3. of the information is a requirement for the conclusion of the contract for the provision of the services of the website www.knitinspire.com, the contractual requirement of the contract for the provision of the services of the website www.knitinspire.com, and in so far as the relevant legislation of the Slovak Republic so provides, it is a statutory requirement. In the event of non-disclosure of the personal data to the extent required for concluding the contract for the provision of the services of the website www.knitinspire.com, the Contract shall not be concluded with the Customer.

The disclosure of personal data by the Customer on the basis of consent is voluntary and the Customer is not obliged to provide personal data to be processed on the basis of consent. The refusal to provide personal data on the basis of Customer's consent will lead to the impossibility of Company's communication with the Customer in the area of marketing communication as per Section 4 of the information in this context.

The failure to update/correct the Customer's personal data will result in the obligation of the Company to delete the outdated/incorrect data and stop processing, which may, depending on the nature of the data, lead to termination of Services of the website www.knitinspire.com, the quality control of the website https://knitinspire.com and/or direct marketing and/or marketing communication in this context.

The Customer confirms that he or she has been hereby provided with information about the consequences of the refusal to provide personal data or the consequences of the refusal to provide updated information, for which this obligation is imposed on him or her by the contract for the provision of the services of the website https://knitinspire.com and the relevant legislation of the Slovak Republic.

The Customer confirms that he or she has been provided with information about the consequences of the refusal to provide or update personal information on the basis of consent.

 

12. Automated Individual Decision-Making including Profiling

The Company does not perform automated individual decision-making including profiling.

The Customer declares that he or she is aware of his or her rights under the Regulation, in particular the provisions of Article 15 et seq. of the Regulation (the right of access to data, the right to rectification, the right to erasure, the right to restriction of processing of personal data, the right to object, etc.), and that the Customer has been provided with all information according to the provisions of Article 13 of the Regulation and the Customer has been duly acquainted with this Information.

Customer’s Consent to the Processing of Personal Data

The customer who registered/signed in on the website https://knitinspire.com  (hereinafter referred to as the "Customer") hereby gives consent to Tesona LLP, s.r.o. (Ltd.), having its registered office at Sabinovská 10, 821 02 Bratislava - town section Ružinov, Slovak Republic, Reg. No. (IČO): 50 819 569, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insertion no.: 118791/B (hereinafter referred to as the "Company") as the operator of the website https://knitinspire.com, in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "Regulation") to the processing of personal data in the scope of:

    a) Login;

    b) Identifier;

    c) Token;

    d) E-mail address,

Or to the extent to which the data was provided to the Company by the social network, mainly but not exclusively, the Facebook and/or Google+ social network, through which the Customer registered/signed in on the website of the Company, with respect to the consent, more particularly, to carry out marketing communication of the Company with the Customer for the case of:

͏     A Customer’s loyalty programme, if it is created;*

͏     Consumer competitions intended for the Customer, if they are announced.*

(* Please mark which option you are interested in by ticking the appropriate box)

The scope of personal data obtained from the social network depends directly on the privacy settings of the Customer on the social network through which the Customer registered/signed in on the website of the Company, therefore, it depends directly on the Customer which personal data (and therefore to which extent) will be processed by the Company through the social network in the event of the registration on the Company’s website.

The Customer declares that the personal data provided are accurate, correct, true and freely given. At the same time, the Customer undertakes to notify the Company of any changes in the Customer’s personal data processed by the Company during the period of the processing of personal data, i.e. update the data without undue delay from the date on which the relevant change occurred.

The Customer declares that the Customer is aware of his/her rights according to the provisions of the Regulation, in particular the provisions of Article 15 et seq. (the right of access to personal data, the right to rectification, the right to erasure, the right to restriction of processing of personal data, the right to object, etc.), and that the Customer has been provided with all information according to the provisions of Article 13 of the Regulation, in particular, by means of the Information of the Company (data controller) on the processing of Customer’s personal data.

According to Article 7 of the Regulation, the Customer has the right to withdraw his or her consent at any time to the processing of his or her personal data for the purpose defined in the consent. In the event of Customer's withdrawal of the consent, it is necessary to send the Company an e-mail to the address [TO BE ADDED] with the following text:



Withdrawal of Customer's Consent

to the Processing of Personal Data for the Purposes of Marketing Communication

I, as a customer who has registered/signed in on the website https://knitinspire.com hereby withdraw my consent given to the company Tesona LLP, s.r.o., having its registered office at Sabinovská 10, 821 02 Bratislava - town section Ružinov, Slovak Republic, Reg. No. (IČO): 50 819 569, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insertion no.: 118791/B (hereinafter referred to as the "Company"), in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) to the processing of my personal data,

To the extent that the data were provided to the Company by the consent given, for the purposes of conducting marketing communication for the case of:

͏      A Customer’s loyalty programme;*

͏     Consumer competitions intended for the Customer.*

(* Please mark the option to which the withdrawal of consent relates by ticking the appropriate box)

The Customer declares that he/she is aware that the withdrawal of consent does not affect the lawfulness of the processing of personal data on the basis of the consent given before the withdrawal and the lawfulness of the processing of personal data on legal bases other than the Customer's consent (if any).

Use of Cookies

Like most other websites, we use cookies to ensure that our website functions properly.

What is a cookie?

A cookie is a small text file stored inside your web browser that allows Knitinspire or a third party to recognize you. Cookies may be used for the following purposes: (1) to enable certain functions; (2) to provide analytics; (3) to store your preferences; and (4) to enable advertisements delivery and behavioural advertising.

How do we use cookies?

When you use Knitinspire, we may place several cookies in your web browser. Some of the cookies will only be used if you use certain functions or choose certain preferences, and some cookies will always be used.

Cookies may be used for different purposes:

1. Basic cookies: These cookies allow you to use Knitinspire, for instance:

• Staying in the system;

• Accessing the user content

Knitinspire installs the «auth._token.local» files to manage user sessions. These cookies are placed in the form of records in the web browser database, they provide a reliable way of sharing data between the browser and the server; the storage period for these files is 30 days.

2. Analytical cookies. These cookies monitor the information about how Knitinspire is used, so that we can improve our services and provide information about our work. We can also use analytical cookies to test new announcements, pages or functions to see how users react to them.

3. External сookies

The contact form shows a CAPTCHA confirmation code to protect Knitinspire from spambots. We apply Google invisible reCaptcha, which is used for this purpose and can install several temporary cookies to activate this protection.

4. We may change our Cookie Policy at any time. This website always shows you the latest version.

5. Should you have any questions regarding the cookies, you may send us an e-mail to (TO BE ADDED) or contact us at the address: (TO BE ADDED).